Software updates to the FYI platform will restart any export in progress. Tick "Always" from the bottom left corner and then select Allow The window displays as it is asking to verify the identity of the server that is being accessed
Once the export has completed, use the FYI username and regenerated keys (.pem) to view previous exports or export documents.Ī warning "Unknown Fingerprint" displays when connecting via SFTP to export documents from FYI If the regenerated keys have not executed an export yet, the connection cannot be established.Įnsure that the regenerated keys have been used to run an export first. Regenerated keys (.pem file) must be used to execute an export so that the keys are created in AWS. Refer to Security section in Bulk Export. The username specified does not belong to an active FYI account, or the regenerated keys have not been used to perform an export yet.Įarlier keys will not work if a different email address is used to regenerate the keys.Įnsure that the username added to the connection window is an active FYI account. Exhausted available authentication methods" displays. When attempting to perform an export using Cyberduck, the error "Login failed. csv File and Additional Metadata in Bulk Export. csv file containing all metadata is exported as part of the bulk export process. Set only the required categories when configuring the export.įYI recommends Client Name, Category - Year and Cabinet as a default configuration. The destination file path is too long and causes the error to display, as Windows has a limit of 256 characters. Please verify disk permissions" displays when attempting to export documents The following is an overview of troubleshooting tips and guidance when using Cyberduck for bulk exporting files from FYI.Īn error "Access Denied.
Cyberduck is a third-party application that allows secure uploading and downloading of files between servers and computers via Secure File Transfer Protocol (SFTP).
0 kommentar(er)
